Vera = truth · Ply = reply

The true reply, right on WhatsApp.

Veraply AI is the WhatsApp AI chatbot that answers people only from your organization’s approved information, cites the source of every answer, and hands the conversation to your team the moment it isn’t sure.

The name

Vera + Ply = the true reply

Vera means truth. Ply is short for reply. Put together, Veraply is one promise: every answer your people get on WhatsApp is true to your official information, and shows where it came from. When it can’t keep that promise, a person on your team replies instead.

Why Veraply AI

Verified AI answers, not guesses

General AI chatbots make things up when they don’t know. Veraply AI is built the other way round: no approved source, no answer.

Cited from your own content

Answers come only from the web pages, PDFs, Word documents and written answers you approve, with the source named in every reply.

Human handover when unsure

When a question falls outside your approved information, the assistant says so and brings in your team instead of guessing.

Audited and measurable

Every answer is traceable to its source, every change is recorded, and answer quality is measured against the targets you set.

How it works

Live on WhatsApp in four steps

  1. Add your knowledge

    Point it at sections of your website, upload PDFs and Word documents, or write approved answers.

  2. Test your assistant

    Ask what your users ask and see the exact source behind each answer before anyone else does.

  3. Connect WhatsApp

    Link your WhatsApp Business number, and people get answers where they already message.

  4. Review and improve

    Follow answer quality, close content gaps and step in on conversations from one admin portal.

Who it’s for

For organizations that answer the public every day

Wherever people ask the same questions about services, fees, documents and opening hours, Veraply AI answers them on WhatsApp instantly, around the clock, with the official source attached.

Government departmentsCouncils and municipalitiesCitizen servicesUniversities and collegesHospitals and clinicsNon-profitsCustomer service teams

FAQ

Common questions

Where do Veraply AI’s answers come from?

Only from the websites, documents and written answers your organization approves. Every reply names its source. If no approved source covers the question, the assistant says so instead of guessing.

What happens when the assistant isn’t sure?

It hands the conversation to your team, who see the question and the context and can reply directly.

Which channels does Veraply AI work on?

WhatsApp, through the official WhatsApp Business Platform. People message your organization’s WhatsApp number and get a cited answer in seconds.

Who is Veraply AI for?

Any organization that answers the same questions from the public every day: government departments and councils, universities, hospitals, non-profits and businesses.

Give every question the true reply.

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